Uber Technologies reports spike in demand for deliveries during Covid

By Devika Patel

Knoxville, Tenn., May 28 – Uber Technologies Inc. has been seeing increased demand for its deliveries through the Covid-19 pandemic and has seen demand accelerate in May on a year-over-year basis with more customers using the app.

“April [demand] was up a bit more than 80% year on year,” vice president and head of Uber Eats Pierre-Dimitri Gore-Coty said at the virtual Bernstein Strategic Decisions Conference on Thursday.

“I can tell you that the growth in May has actually accelerated relative to April on a year on year basis.

“The macro trends we have seen globally is, through Covid, there has tended to be an increase in demand from users, more people opening our app, more people getting into the category.

“Our ability to capture that increased demand has very much been a function of restaurants being open to delivery, and so if you look at the global map, you see that there are a number of places, and specifically Europe, with U.K., France, Spain as an example, and to some degree certain Latin markets where we have seen a number of restaurants shut down and that has affected our ability in those places to actually capture some of the increased demand that we typically see on the back of Covid.

“We are seeing progress. We are seeing a number of restaurants reopen for delivery in those countries, so I’m confident [in the company’s ability to capture demand in those markets],” Gore-Coty said.

Uber is a San Francisco-based online transportation network company.

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