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Published on 6/14/2011 in the Prospect News Bank Loan Daily and Prospect News High Yield Daily.

S&P affirms Sitel, rates add-on B+

Standard & Poor's said it affirmed the ratings of Sitel Worldwide Corp. following the amendment to its credit facility and the partial extension of its $168 million senior secured term loan B due 2017.

The agency also said it assigned a B+ rating and 2 recovery rating to the extended portion of the term loan facility.

The amendment did not alter debt amounts or security. Although the company gained moderate covenant relief through its recent amendment, the outlook remains negative, reflecting challenges related to its declining revenues, S&P said.

The agency said it expects that Sitel's revenue erosion, related to lower business volumes and customer attrition, will moderate beginning in the second half of 2011, reflecting ongoing investments and enhancements to its sales and marketing process.

S&P said it estimates that EBITDA and financial leverage ratios will remain relatively stable over the near term as the company's actions to rationalize operating expenses continue to be successful.


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